Dog Grooming Contract

Tell us about your dog(s)!

We want to thank you for choosing the Boneyard for grooming! Please read each item below carefully and sign at the bottom.

Health or medical problems

Occasionally, grooming can expose a hidden medical problem or aggravate a current one. This can occur during or after grooming. All medical expenses for veterinary care will be covered by the pet’s owner upon signing this contract/agreement

Accidents

Although accidents are very rare, there is a risk when dealing with animals. Grooming equipment is sharp, and although we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking oF nails, etc. in most cases this can happen when an animal is wiggling or moving around. Your pet’s safety is our number one priority. In the event an accident does occur, you will be notified of the accident. 

Current vaccinations

Any new puppy clients being serviced in our salon must be up to date on all puppy vaccinations. adult/senior dogs must be current on rabies.  

Fleas/ticks   

The boneyard strives to be a flea-free salon. If fleas are discovered on your pet they will be given a flea bath at your expense of $10. If ticks are discovered during the grooming they will be removed and you will be notified if any are found.

Dangerous or aggressive animals refusal of services

The boneyard has the right to refuse any services at any time. In the event that your pet is too stressed or becomes dangerous to groom, The boneyard has the right to refuse grooming services, or cancel grooming services at any time before, during, or after grooming and the client will be charged a grooming fee (for services up until that point)

Use of muzzles

Muzzling does NOT harm your pet and protects both the pet and the groomer. In some cases, muzzling may even calm a stressed animal, allowing the grooming process to continue. If your pet still acts in a way that is dangerous, The boneyard has the right to stop grooming services at any time and a service fee will be collected at the time of pick up.

Matted coats

Animals with severely matted coats require extra attention. Mats in an animal’s coat grow tight and can ultimately damage the animal’s skin. The Boneyard will not cause stress to your pet by dematting. Mats can be very difficult to remove and may require the pet to be shaved. Removing a heavily matted coat can cause nicks, cuts or abrasions due to skin growths trapped in the mats. after-effects of mat removal procedures can include itchiness, hematomas, skin redness, self-inflicted irritations or abrasions and failure of the hair to regrow. In some cases. Pets may also exhibit brief behavioral changes, prevention is the best defense by scheduling regular grooming appointments, every 4-8 weeks. If your pet needs to be shaved to remove matting, by signing below, you acknowledge that you agree to this procedure and any risks. There will be an additional charge for this process, it is very time consuming, and causes a lot of wear and tear on grooming equipment. 

Satisfaction

Your satisfaction is important to us. If you are unhappy for any reason, and would like something adjusted, we will be happy to make any adjustments when you pick up your pet from their appointment or a week after the appointment. 

Pick Up Times

The Boneyard does not offer any boarding services. All animals must be picked up within one hour after their service is complete or before we close, whichever is sooner. If you fail to pick up your animal within the designated pickup window, you will be charged additional fees. Exceptions must be approved in advance by the grooming manager. Hours listed below:

Monday-Friday: 7 am-3 pm  Saturday-Sunday: 7 am-11 am

I have reviewed this service contract and understand the contents of this contract. I affirm that I am the rightful legal owner of the dog(s) for which services are being provided. I authorize this signed contract to be valid approval for future grooming services. I have read, signed, and agreed to all the information given above.